The information in this site is addressed to financial advisers only. Broker Business Online in Half the Time

Agency & compliance

Updating bank details

Anti money laundering

Compliance bulletin

Our compliance officers have put together a useful summary of your obligations under the Data Protection Act with regard to collecting and retaining client data.

Agency Q&A

Are you interested in getting agency facilities with Irish Life?

Complete the agency application form and return along with a copy of your IFSRA certificate of authorisation to:

Brendan O’ Hanlon
Broker agency & compliance
Irish Life
Location BG2
Lower Abbey Street
Dublin 1

Are you transferring your Irish Life book of business to another intermediary?

In order to do this for you, we will need:

  • A letter from your firm confirming the circumstances of the transfer and advising the business you wish to transfer and the name of the other intermediary involved
  • A letter from the other intermediary confirming that they agree to the transfer of business
  • A copy of the letter sent to customers advising them of the circumstances surrounding the transfer of their policy to another intermediary
  • This documentation can be sent to Brendan O’Hanlon at the above address

Are you changing the entity of your firm e.g. from sole trader to limited company or partnership?

In order to change the details of your agency on our records, we will need you to complete an entity change agency application form in respect of the new business and all its principals and return it along with a copy of your revised IFSRA certificate of authorisation to Brendan O’Hanlon at the above address.

Do you want to change contact details of your agency record such as address, telephone number, email address? Please contact

Brendan O’Hanlon
Broker agency & compliance
Irish Life
Location BG2
Lower Abbey Street
Dublin 1
Telephone: 01 704 1397
email: brendan.ohanlon@irishlife.ie

Non-resident business

Are you writing business with a client who is not resident in the Republic of Ireland?

As Irish Life is not licensed to market or sell its products outside the Republic of Ireland, it is necessary to make a statement that the business has been written in the Republic. This is done by completing the compliance non-resident declaration which should be submitted with the application form.

If the question relating to the exemption from exit tax has been answered “yes”, then a revenue declaration of residence outside Ireland form must also be completed and submitted with the compliance declaration and the application form.

It is important to note that the real address of the applicant should always be used and not a c/o address in the Republic of Ireland.

Distance sales

Are you writing business with a customer who you will never meet face to face during the course of arranging the sale i.e. on a distance basis?

The Distance Marketing Directive 2004 requires that where a distance sale takes place, you must provide your client with the following documentation prior to completion of the sale:

  • Your firm’s terms of business letter
  • Irish Life product brochure and generic CIN – available on this site
  • Irish Life terms and conditions booklet – available on this site
  • Certain other information contained in schedule 1 the regulations; Irish Life schedule 1 document

Irish Life must be satisfied that when a sale has taken place on a distance basis, you have provided this information to your client. Therefore, we would ask you to submit confirmation of this at time of making the application e.g. providing a copy of the cover letter you sent to the client when providing the documentation.